Shipping policy

Shipping Policy

Thank you for visiting and shopping at TereJay Prints. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 Shipment Method Estimated delivery time  Shipment Cost (£)
 Royal Mail 2nd Class (Standard)  2-3 working days  Free
Royal Mail 1st Class, order before 1pm (Next Day Delivery)   1 / next working day  3.99

 

Delivery delays can occasionally occur.

TereJay Prints ships to addresses within the United Kingdom.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your reference number(s) for Standard Deliveries or tracking number(s) for Next Day Deliveries. The reference number is only for confirmation of your delivery. The reference/tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

TereJay Prints is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

TereJay Prints is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the UK